How much accountability happens within your business? Do you have systems in place that will help keep a system of checks and balances within your company? Large corporations, and even the American government, create ways to hold each department accountable for their actions, their choices, and their work.
Why is this important? It does not matter how responsible and how hard working your employees may be, there is always a chance for mistakes. If you leave an important responsibility within your business to one specific employee, there is a chance that they will unknowingly make a mistake, and the mistake could cause severe problems before it is caught.
If you have accountability systems in place within your business, this will mean that someone else will be aware of what each person does. You may have backups in different departments so that nothing goes unnoticed.
I have a very small business with no departments, how can I make this work? You do not have to have large departments to set in place a system of accountability. Even if you have one employee who handles all of your accounting, one who handles customer service, and one or two who handle production, you can still put together a system.
In a small business, cross training is vital. If each employee knows how the other employees' jobs work, then they can all keep each other accountable.
Mistakes can happen even when people check up on one another. I still do not see how such a system could be important to my business. Is there something I am missing?
Even if you put aside the mistake factor, there is something that you will have to consider about your employees. No matter how hard you try to employ excellent quality workers, there is always a chance that you could have an employee who takes advantage of your business. In small cases, this could just mean an employee spends more time playing and less time working. In severe cases, you could have an employee stealing from the company.
Understanding that there is always a chance that something like this could happen, having a system of accountability would make it much, much harder for such problems.
There are many reasons why accountability is important within a business. The process will help to avoid mistakes, it will give employees something to work toward, and it will help to avoid negative situations with employees as well.